FAQ
Do I need to create an account?
Yes, you will need to register an account to use some of the Services available to you on the Site. You can setup your account at the time of your checkout or by clicking on My Account icon at top right menu.
Can I order through the Hotline or Email?
Yes, you are able to complete your purchase by telephone, what’s app or email. Please contact us by phone (852) 27398289 or what’s app at +852 93473251 or by email sales@mankingjew.com
If you are interested in purchasing a creation which is listed as “out of stock”, we invite you to contact our sales team. They will provide you with further information.
May I add embossing on the products?
Yes, you can request in your order.
"ENGRAVING" option will be showing on product pages and Shopping Bag page for intext box. You can input the content as per your request.
Please allow an additional 1 - 2 business days for delivery of personalized items.
May I change the center stone?
Yes, you can send what’s app or email for get more information.
Please noted that the price maybe difference for your request.
How to find my ring size?
Step 1:
Ensure that the ring you use fits the finger on which you plan to wear your new ring
Step 2:
Use your ruler or tape measure to measure the widest points inside the ring from edge to edge.
Sizing Tips
When choosing a ring size:
Choose the ring size of the largest finger on which you’ll be wearing the ring. When measuring, round off to the closest whole millimeter.
Stackable rings:
For a looser fit, select one size up from your normal ring size.
Wide shank ring:
This ring has a wider band. We recommend one size larger than your normal ring size.
Which payment methods are accepted?
Our products listed on this website are priced in Hong Kong Dollars and US Dollars (For Reference). During checkout, prices will only be shown in Hong Kong Dollars and products can only be purchased in Hong Kong Dollars.
We accept PayPal and all major Credit & Debit cards through our website.
We also accept International Wire or Local Bank Money Transfer on all orders. Please pay the exact total amount to our bank including all related bank and handling fees
– Please send us your bank transfer receipt proof and reference your order ID to: sales@mankingjew.com.
– Goods will only be delivered after funds have been confirmed received into our bank.
– If your payment is not received within 5 working days, your order maybe cancelled.
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